All Remote Home Service Consultations are conducted via Zoom, an online video conferencing service. The details and link on how to join will be sent in your confirmation email. Here are some tutorials if you are using Zoom for the first time:
Ensure that your device has video and audio capabilities, so the Pro can see inside and around your toilet.
A flashlight can be helpful to light up those hard to see places. Unfortunately, you cannot use Zoom and a flashlight on your device at the same time, so keep that in mind when choosing a light.
These pliers are helpful to have close by if you already have them, but aren't always needed.
All Remote Home Service Consultations are conducted via Zoom, an online video conferencing service. The details and link on how to join will be sent in your confirmation email. Here are some tutorials if you are using Zoom for the first time:
We know things come up, so we want to work with you. If you need to reschedule, feel free to do so. If you need to cancel for any reason, please do so up to 48 hours before the consultation.
Dripping faucets cost you money, but the fix is usually inexpensive and easy. Zoom with a Pro from turning off the water to using your sink again.
Look at your plumbing setup and pipe layout with a pro to help diagnose ways to unclog and/or avoid future obstructions.
Look at your appliance together and if an easy fix, like relighting the pilot light together, isn't feasible, get advice on next steps.